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FAQ

With professional assessment equipment and multidisciplinary teamwork, we help restore physical functions with visible and measurable health progress.

  • How do I park after arriving at the hospital?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • The doctor issued a hospitalization certificate, but the admission date is not today. Will someone arrange my hospitalization itinerary?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • I have difficulty walking. Will someone assist me upon arrival at the hospital?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • How do I make an appointment for an outpatient visit?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • I am feeling unwell but do not know which doctor to see.

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • I want to book an appointment with a specific doctor, but that doctor is not listed on the WeChat service account. What should I do?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • Will someone guide me on how to seek medical treatment after making an appointment?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.

  • Will someone greet me upon arrival at the hospital?

    The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.