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International Telemedicine Consultation

International Remote Consultation

Treatment Introduction

In the diagnosis and treatment of complex diseases or difficult cases, patients often face not only the question of "whether the diagnosis is confirmed," but also "how to choose a more appropriate treatment path, and whether there are still new treatment opportunities." For this reason, international consultation and international referral have gradually become important supports for complex disease management.
Studies have shown that when patients obtain a second opinion, the original diagno

Heyou Pinnacle Medical Center is committed to a multidisciplinary approach. When needed, we assemble specialists for a comprehensive case review, delivering truly integrated, one-stop care.

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Why Choose Us

Why Choose HeYou Hospital / Heyou Pinnacle Medical Center for International Consultation and Referral?

For patients requiring international medical resource support, choosing a medical institution with a comprehensive medical system and international collaboration capabilities is crucial. HeYou Hospital and Heyou Pinnacle Medical Center, leveraging the Mayo Clinic Care Network, have developed systematic international medical collaboration capabilities in medical quality, clinical decision support, and patient services.

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    Access to more standardized and safer high-quality medical services locally

    Dedicated Reception & Full-Time Accompaniment
    • Green Channel: Provides expedited access to examinations, payments, and other procedures, minimizing waiting time.

    • Multidisciplinary Team (MDT) Consultation: Initiates a multidisciplinary expert consultation mechanism for complex diseases, bringing together specialists from various fields to formulate the optimal treatment plan.

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    Obtain professional medical opinions from international experts locally

    Efficient Treatment Process
    • The hospital has officially activated the core clinical collaboration resources provided by the Mayo Clinic Care Network, including the eConsult remote specialist opinion service and the eBoard multidisciplinary case discussion mechanism. When patients face complex or difficult diseases, our physicians can collaborate professionally with the Mayo Clinic expert team through this platform, based on local diagnosis and treatment, introducing international expert opinions or multidisciplinary comprehensive assessments, thereby helping patients obtain more comprehensive, scientific, and robust diagnostic and treatment judgments.

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    Receive a more complete and continuous medical service experience

    Environment & Personalized Services
    • Green Channel: Provides expedited access to examinations, payments, and other procedures, minimizing waiting time.

    • Multidisciplinary Team (MDT) Consultation: Initiates a multidisciplinary expert consultation mechanism for complex diseases, bringing together specialists from various fields to formulate the optimal treatment plan.

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    Access scarce international medical collaboration resources through the Mayo Clinic Care Network

    Payment & Settlement Support
    • Multidisciplinary Team (MDT) Consultation: Initiates a multidisciplinary expert consultation mechanism for complex diseases, bringing together specialists from various fields to formulate the optimal treatment plan.

eConsult

eConsult (Remote Specialist Opinion)

eConsult is a remote clinical consultation service provided by the Mayo Clinic Care Network. When a patient's condition is complex or requires further professional judgment, our physicians can submit the patient's medical records to relevant specialists at the Mayo Clinic through the Mayo Clinic Care Network platform. The specialists then evaluate the case based on existing examinations and diagnostic information and provide a written medical opinion.

  • When to use eConsult?

    This service is typically used for:

    · Professional evaluation of existing diagnoses or treatment plans

    · Providing a second medical opinion for complex cases

    · Offering recommendations for further optimization of the treatment pathway

    The core feature of eConsult is the evidence-based specialist opinion provided in written form, enabling the medical team to obtain a professional reference from international experts based on local diagnosis and treatment.

  • What are the benefits?

    eBoard provides a comprehensive evaluation from a multidisciplinary expert team for complex oncology patients. Through joint discussions among experts from different fields such as surgery, medical oncology, radiation oncology, radiology, and pathology, the patient's condition can be systematically analyzed from multiple treatment dimensions.

    This means that treatment decisions no longer rely on a single specialty judgment but are jointly evaluated by a multidisciplinary expert team, resulting in more comprehensive and precise treatment recommendations, helping patients develop more personalized and optimized treatment plans.

eBoard

eBoard is a multidisciplinary case discussion mechanism provided by the Mayo Clinic Care Network platform, primarily used for the "comprehensive evaluation of complex oncology cases." The hospital can organize online video conferences through this platform, with relevant specialists from the Mayo Clinic and our physicians participating together to conduct multidisciplinary discussions on patient cases from different specialty perspectives.

  • When is eBoard (Multidisciplinary Case Discussion) needed?

    eBoard is primarily used for the multidisciplinary comprehensive evaluation of certain complex oncology cases. When a patient's treatment decisions involve multiple specialty areas, there are multiple treatment options, or the condition is relatively complex, the medical team can use the eBoard mechanism to conduct multidisciplinary case discussions with the Mayo Clinic expert team, thereby obtaining a more comprehensive medical judgment.

    Physicians may typically recommend initiating eBoard in the following situations:

    1. Treatment decisions require multidisciplinary input, for example, when cancer treatment simultaneously involves surgery, radiation therapy, and drug therapy (chemotherapy/targeted therapy/immunotherapy), requiring a comprehensive evaluation from multiple specialty perspectives to determine the most appropriate treatment pathway.

    2. The condition is complex or the treatment pathway is unclear, for example, when there is uncertainty in disease staging, difficulty choosing between different treatment options, or unsatisfactory results from previous treatments requiring a reassessment of the treatment strategy.

    3. Rare or special types of tumors. For tumor types with low incidence or limited treatment experience, multidisciplinary expert discussion can provide a more comprehensive medical judgment.

    4. Comprehensive evaluation before major treatment decisions, for example, whether major surgery is necessary, whether the patient is suitable for certain special treatments, or whether the overall treatment strategy needs adjustment.

    5. Desire to obtain a comprehensive opinion from an international expert team. For major diseases or complex cases, patients wish to obtain a comprehensive evaluation from an international expert team before formulating a treatment plan.

  • What are the benefits?

    eBoard provides a comprehensive evaluation from a multidisciplinary expert team for complex oncology patients. Through joint discussions among experts from different fields such as surgery, medical oncology, radiation oncology, radiology, and pathology, the patient's condition can be systematically analyzed from multiple treatment dimensions.

    This means that treatment decisions no longer rely on a single specialty judgment but are jointly evaluated by a multidisciplinary expert team, resulting in more comprehensive and precise treatment recommendations, helping patients develop more personalized and optimized treatment plans.

eBoard

eBoard (Multidisciplinary Case Discussion)

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