Insurance and Direct Billing Services
Direct billing is one of the core services of high-end medical insurance. Insurance companies sign agreements with medical institutions. Patients do not need to pay for expenses covered by their insurance benefits (except for any deductible) when receiving treatment at partner medical institutions. The insurance company settles the bills directly with the medical institution, eliminating the need for patients to submit claims and related documents to the insurance company.
Direct Billing is one of the core services of high-end medical insurance. Patients who receive outpatient treatment do not have to pay for medical expenses (except for any deductible) and wait for a refund. Instead, the insurance company and medical institution will settle the bills directly.
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Insurance Customer Service Hotline18688273885 -
Insurance Customer Service Emailinsurance@hyhospital.com
Insurance Partners
Direct Billing Service Introduction
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Confirm Coverage
Confirm CoverageCustomer service verifies the direct billing coverage of the insurance plan in advance
Our team verify insurance coverage for you in advance
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Appointment
Customized Treatment Plan & Cost EstimationHeyou Health WeChat Official Account / Insurance Company / 400 Hotline
Wechat Official Account (Heyou Health)/
Tel:4008-919191/insurance Company
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Visit Appointment
Medical Record Organization & Guidance1. Present valid ID and insurance card; 2. Verify insurance benefits; 3. Consultation
Our team verify insurance coverage for you in advance
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Confirm Bill & Sign
Administrative & Logistical Support1. Patient signs the direct billing form and acknowledges the deductible/co-pay amount (if applicable); 2. Consultation ends
Wechat Official Account (Heyou Health)/
Tel:4008-919191/insurance Company
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Inpatient Service
Medical Record Organization & GuidancePre-authorization application processed within 2-3 working days. Upon approval, admission without deposit is possible.
Our team verify insurance coverage for you in advance
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Direct Settlement Between Hospital and Insurance Company
Administrative & Logistical SupportHeyou Health WeChat Official Account / Insurance Company / 400 Hotline
Wechat Official Account (Heyou Health)/
Tel:4008-919191/insurance Company
Insurance Contact Information
- 18688273885 Insurance Customer Service Hotline
- insurance@hyhospital.com Insurance Customer Service Email
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Inquire Now
Frequently Asked Questions
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The doctor issued me an admission certificate, but the admission date is not today. Will someone arrange my hospitalization itinerary?
If you receive an admission certificate from the doctor, please hand it over to the nearest customer service specialist. Upon receiving the admission certificate, the customer service specialist will arrange a room reservation for you and will contact you by phone one day before your admission date to discuss admission preparations, required documents, directions, and deposit details in detail. On the day of admission, after you arrive at the inpatient department, a nurse will guide you to your room, and then a cashier will enter the room to complete the check-in procedures and collect the deposit.
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How do I park upon arrival at the hospital?
Please enter the P2 parking lot and park your vehicle on Level B1. After parking, take the elevator directly to the treatment area.
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I have difficulty walking. Will someone assist me upon arrival at the hospital?
The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.
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The doctor issued a hospitalization certificate, but the admission date is not today. Will someone arrange my hospitalization itinerary?
The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.
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How do I park after arriving at the hospital?
The customer service specialist will arrange a meeting point with first-time visitors, typically choosing convenient locations such as the lobby front desk or elevator entrances, to ensure guests receive timely guidance upon entering the hospital.